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Sale return

Who can use this: view sale-return and create sale-return. Where to find it: Sales > All Returns and Add Return

What is this?​

A sale return takes goods back from a customer. The list is All Sales Returns.

Before you start​

The original sale should be on All Sales. Know the invoice and the quantity coming back.

Steps​

  1. Open Sales > Add Return.

  2. Pick the customer or the invoice.

  3. Enter the quantity to return.

  4. Save the return.

  5. Open All Returns to confirm it.

    Add sale return

What you will see​

The return is on All Returns. Stock goes back up for those items. Customer due can change.

Tips​

  • Reprint the original bill first if the customer has no copy.
  • Return only the quantity they brought back.

Common problems​

ProblemSolution
Add Return is missingAsk for create sale-return.
The invoice is not listedSearch All Sales and check the date.