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Job tickets

Who can use this: create job-ticket Where to find it: Sales > Job Tickets

What is this?​

A job ticket tracks work or a service job linked to a sale flow. Use it when the shop needs a ticket number for workshop or service jobs.

Before you start​

Confirm your shop uses job tickets. Create the customer first.

Steps​

  1. Open Sales > Job Tickets.

  2. Click create / New.

  3. Choose the customer and fill the job details on the form.

  4. Add products or service lines if the form asks.

  5. Save the ticket.

  6. Print the ticket for the workshop or customer if needed.

    Job tickets

Field guide​

FieldRequired?What to enter
CustomerYesWho owns the job.
Job detailsYesWhat work is requested.

What you will see​

The list shows open and closed tickets for follow-up.

Tips​

  • Keep ticket status updated so staff know what is waiting.
  • Link to a sale when the job is billed.

Common problems​

ProblemSolution
Menu is missingRole needs create job-ticket.
CHECK: fields differ by shop setupFollow the labels on your form.