Due and payments
Who can use this: The permission named in the table. Where to find it: Business Reports
What is this?
These reports show money still owed and money already paid.
Before you start
Credit sales and supplier bills create the numbers. Pick dates on each page.
Reports
| Menu | Page title | What it shows | When to use it |
|---|---|---|---|
| Profit & Loss | Profit & Loss Report | Income against cost | Month end |
| Payments | Payment Report | Payments you recorded | Check cash, card, and credit |
| Customer Payment History | Customer Payment History | One customer's payments | When they ask for a history |
| Due Report | Due Report | Open dues | Collection day |
| Customer Aging | Customer Aging Report | How old each due is | Find late payers |
| Referral Report | Customer Referral Report | Referral results | Only if referrals are on |
| Activity Log | Activity Log | Who changed records | When you need a trail |
Steps
- Open Business Reports.
- Click Due Report for open balances.
- Click Customer Aging to see how late they are.
- Click Payments to see money received.
What you will see
Amounts in the shop currency. Filters for location and date when the page has them.
Tips
- Call customers from Customer Aging, oldest first.
- Use Profit & Loss after the month is closed.
Common problems
| Problem | Solution |
|---|---|
| Due looks too high | Open Account Ledger for that customer. |
| Referral Report is missing | Turn on the referral feature, then refresh. |