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Due and payments

Who can use this: The permission named in the table. Where to find it: Business Reports

What is this?​

These reports show money still owed and money already paid.

Before you start​

Credit sales and supplier bills create the numbers. Pick dates on each page.

Reports​

MenuPage titleWhat it showsWhen to use it
Profit & LossProfit & Loss ReportIncome against costMonth end
PaymentsPayment ReportPayments you recordedCheck cash, card, and credit
Customer Payment HistoryCustomer Payment HistoryOne customer's paymentsWhen they ask for a history
Due ReportDue ReportOpen duesCollection day
Customer AgingCustomer Aging ReportHow old each due isFind late payers
Referral ReportCustomer Referral ReportReferral resultsOnly if referrals are on
Activity LogActivity LogWho changed recordsWhen you need a trail

Due report

Steps​

  1. Open Business Reports.
  2. Click Due Report for open balances.
  3. Click Customer Aging to see how late they are.
  4. Click Payments to see money received.

What you will see​

Amounts in the shop currency. Filters for location and date when the page has them.

Tips​

  • Call customers from Customer Aging, oldest first.
  • Use Profit & Loss after the month is closed.

Common problems​

ProblemSolution
Due looks too highOpen Account Ledger for that customer.
Referral Report is missingTurn on the referral feature, then refresh.