Hold bill
Who can use this: suspend sale, plus access pos. Where to find it: Sales > POS
What is this?
HOLD BILL parks a bill that is not paid yet. Suspended Sales brings that bill back.
Before you start
Add the products first. You need permission to suspend a sale.
Steps
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Build the bill.
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Click HOLD BILL. The window title is Hold Bill.
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Click Hold Bill in that window to park it.
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Later, open Suspended Sales.
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Pick the parked bill to continue.
What you will see
The current screen clears after a hold. The parked bill is listed under Suspended Sales. It is not a finished invoice until you take payment.
Tips
- Tell the customer you held the bill.
- Finish held bills the same day when you can.
Common problems
| Problem | Solution |
|---|---|
| HOLD BILL is missing | Ask for suspend sale. |
| The held bill is not in the list | Open Suspended Sales on the same shop location. |