Warranty
Who can use this: view warranty Where to find it: Warranty Module
What is this?
Warranty tracks cover on a sold item and later service tickets.
Before you start
Turn the feature on before you train staff. Leave it off if this shop does not use it.
Steps
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Open Settings > General Settings.
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Open Features.
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Find Warranty module.
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Turn it on. It saves by itself.
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Refresh the page so the menu appears.
What you will see
The menu appears for roles that have access. Staff without the permission still will not see it.
Tips
- Turn it on only when you are ready to use it.
- Give the permission to the right role, not every user.
Common problems
| Problem | Solution |
|---|---|
| The menu is missing | Turn Warranty module on, then refresh. |
| The menu is still missing | Tick the permission on the role. |