Common questions
Who can use this: view warranty Where to find it: Warranty Module
What is this?
Short answers for problems staff hit with this menu.
Before you start
Confirm the feature switch is on.
Common problems
| Problem | Solution |
|---|---|
| Warranty is missing on the product | Save a warranty first under Warranty Setup. |
| The checker finds nothing | The original sale must be finished, not only held. |
| Staff still cannot see the menu | Sign out and sign in again after permissions change. |
Tips
- Change one setting at a time.
- Test with one bill before you train the whole counter.
What you will see
The menu matches the permission on the role.