Common questions
Who can use this: view shop-order Where to find it: Shop Module > Orders
What is this?
Short answers for problems staff hit with this menu.
Before you start
Confirm the feature switch is on.
Common problems
| Problem | Solution |
|---|---|
| CHECK: the menu is not named Order Management | Use Shop Module > Orders. |
| No orders appear | The app must be live, and this user needs view shop-order. |
| Staff still cannot see the menu | Sign out and sign in again after permissions change. |
Tips
- Change one setting at a time.
- Test with one bill before you train the whole counter.
What you will see
The menu matches the permission on the role.