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Common questions

Who can use this: Anyone who can edit a location Where to find it: Settings > Locations

What is this?​

Short answers for problems staff hit with this menu.

Before you start​

Confirm the feature switch is on.

Common problems​

ProblemSolution
CHECK: Receipt Designer is not a finished menuUse the location receipt ticks instead.
The paper does not changeYou edited a different location from the one on the bill.
Staff still cannot see the menuSign out and sign in again after permissions change.

Tips​

  • Change one setting at a time.
  • Test with one bill before you train the whole counter.

What you will see​

The menu matches the permission on the role.