Common questions
Who can use this: view installment, installment sale, or manage installment template Where to find it: Installment Module
What is this?
Short answers for problems staff hit with this menu.
Before you start
Confirm the feature switch is on.
Common problems
| Problem | Solution |
|---|---|
| INSTALL is missing | Ask for installment sale, and turn the module on. |
| A payment is late | Open Overdue EMIs, then collect from Collect EMI Payment if bulk payments are on. |
| Staff still cannot see the menu | Sign out and sign in again after permissions change. |
Tips
- Change one setting at a time.
- Test with one bill before you train the whole counter.
What you will see
The menu matches the permission on the role.