Common questions
Who can use this: view sales-commission-agent Where to find it: User Management > Commission Agents
What is this?
Short answers for problems staff hit with this menu.
Before you start
Confirm the feature switch is on.
Common problems
| Problem | Solution |
|---|---|
| The agent is missing on POS | Save the agent, and turn the module on. |
| The report is zero | The bill was saved without an agent. |
| Staff still cannot see the menu | Sign out and sign in again after permissions change. |
Tips
- Change one setting at a time.
- Test with one bill before you train the whole counter.
What you will see
The menu matches the permission on the role.